TAEGA Pty Ltd

This website, WWW.TAEGA.COM.AU / WWW.THEAESTHETICGROUP.COM.AU is operated by TAEGA PTY LTD, ACN 665690219.  It is available at: WWW.TAEGA.COM.AU / WWW.THEAESTHETICGROUP.COM.AU and may be available through other addresses or channels.

Consent: By accessing and/or using our Site, you agree to these terms of use and our privacy policy Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

Variations: We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

Licence to use our Site: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms.  All other uses are prohibited without our prior written consent.

Prohibited conduct: You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):

(a) anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual’s consent) or any other legal rights;

(b) using our Site to defame, harass, threaten, menace or offend any person;

(c) interfering with any user using our Site;

(d) tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;

(e) using our Site to send unsolicited email messages; or

(f) facilitating or assisting a third party to do any of the above acts.

Exclusion of competitors: You are prohibited from using our Site, including the Content, in any way that competes with our business.

Information: The Content is not comprehensive and is for general information purposes only.  It does not take into account your specific needs, objectives or circumstances, and it is not advice.  While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not:

(a) copy or use, in whole or in part, any Content;

(b) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

(c) breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

User Content: You may be permitted to post, upload, publish, submit or transmit relevant information and content on our Site.  By making available any User Content on or through our Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through or by means of our Site.

You agree that you are solely responsible for all User Content that you make available on or through our Site.  You represent and warrant that:

(a) you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content (as contemplated by these Terms); and

(b) neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Site will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

We do not endorse or approve, and are not responsible for, any User Content. We may, at any time (at our sole discretion), remove any User Content.

Third party sites: Our Site may contain links to websites operated by third parties.  Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites.  You should make your own investigations with respect to the suitability of those websites.

Discontinuance: We may, at any time and without notice to you, discontinue our Site, in whole or in part.  We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Warranties and disclaimers: To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

(a) they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

(b) access will be uninterrupted, error-free or free from viruses; or

(c) our Site will be secure.

You read, use and act on our Site and the Content at your own risk.

Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you.  In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith.  All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

Cancellations & Refunds Policy

• Standard sales T&Cs apply
• Treatments purchased in clinic or over the phone (MOTO) will continue to be regulated by TAEGA Pty Ltd conditions of use; privacy policy; cancellation and refund policy.
• Treatments purchased in clinic or over the phone are non-transferable in part or whole to other individuals or treatment areas.
• When a pre-paid treatment package is purchased, further discounts and/ or promotional offers may apply, to ensure all discounts are reflected in the package price, payment for the package must be made in full at the time of purchase. By doing this the client consents that the fee paid for the pre-paid package is non- refundable, including in the event that a client’s personal circumstance may change, the client can no longer attend or chooses to terminate their treatment package.
• When a client purchases a pre-paid treatment package which includes multiple areas, the package must be completed on the same day in the same appointment. In the event that the client is unable to treat all/ specific area/s listed in the package on the day, the client will lose the session.
• All prepaid packages are not transferable between clinics and the responsibility to fulfil the prepaid package rests with the clinic from which the prepaid package was purchased. Neither the franchisor nor any other clinic is responsible for any unfilled prepaid package(s).
• Some cosmetic treatment appointments may require a $100 deposit to secure a booking with our providers, redeemable on the day of treatment. If appointment is cancelled or changed within 48 hours, or you do not attend your appointment for any reason, your deposit will be forfeited.
• 48 hours notice (excludes Sundays & public holidays) needs to be given for any appointment cancellations or changes. If the appointment is cancelled or changed within the 48 hours, or you do not attend an appointment for any reason, pre-paid treatment will be void.
• We do not offer refunds for change of mind.
• When a refund is requested, the clinic manager of the respective clinic location will liaise with the clinic director.
• The director is obliged to provide all reasonable legal documents such as clinical notes, consent forms, photographs, email correspondence and text messages to both clients and legal authorities.
• As part of the refund process, the clinic requires each client to attend the clinic at follow-up 2-4 weeks from treatment date, to have further discussion and updated photos taken to review any area of complaints before further decisions are made.
• Refunds will be provided where required in accordance with the Australian Consumer Law.
• If for any reason, a client chooses to, or is unable to have the full treatment that they are booked in for on the day of appointment (including due to lateness; fake tan and sun exposure) they will be charged for the full treatment. i.e., charged for the time allocated.
• Full Payments must be paid at the time of booking for any promotional offers.
• Promotional pricing is not applicable for existing bookings and will only apply to new bookings made and paid during the promotion period.
• Promotion pricing applies to specified treatments only. Excludes all other treatments and products listed in TAEGA Pty Ltd treatment and pricing guide, app or website.
• All pre-paid packages/ treatments are valid for 12 months from date of purchase.
• TAEGA Pty Ltd medical practitioners and technicians reserve the right to determine suitable treatment for the client and to refuse treatment for the client if deemed not suitable. This decision is to be made by TAEGA Pty Ltd medical practitioner and/or technician at their absolute discretion.

Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

Jurisdiction: Your use of our Site and these Terms are governed by the laws of Victoria, Australia irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Victoria and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas.  We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia.  If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions and notices, please contact us at:

TAEGA Pty Ltd
ACN: 665690219

Email: info@taega.com.au

Last update: 3^rd of June 2026